I have been trying to pay my bill since it was generated but every time I do I get an error message on here saying it's unable to process. The money leaves my account but then comes straight back - I have tried 3 different accounts now.
I now have a ‘missed payment’ mark on my credit report - can someone please help me make this payment and remove the black mark?
+24Welcome to the Community!
We are sorry to hear about this.
Can you advise if you have tried to make the payment on a different device or browser?
Further to this does the bank account name and address match the one on the iD Mobile account?
Kash
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