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wrong number on the contract

  • November 21, 2023
  • 1 reply
  • 71 views
Galina Dobreva
Community Member

Good evening. I just signed the contract and requested transfer, I provided my Pac but today I received confirmation of the order with another number. Can I change it or shall I cancel the contract?

Best answer by andewhite

If you’re a new customer @Galina Dobreva, you get a new connection to the iD network, which always comes with a new number.

The number you wanted to keep won’t be linked to your iD SIM card until it’s been transferred to iD Mobile @Galina Dobreva.

What date to you select for your switch, when you signed the contract?

 

 

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andewhite
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  • andewhite
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  • November 22, 2023

If you’re a new customer @Galina Dobreva, you get a new connection to the iD network, which always comes with a new number.

The number you wanted to keep won’t be linked to your iD SIM card until it’s been transferred to iD Mobile @Galina Dobreva.

What date to you select for your switch, when you signed the contract?

 

 

Forum member (non-iD).

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