Skip to main content
Solved

wrong number on the contract

  • November 21, 2023
  • 1 reply
  • 71 views
Galina Dobreva
Community Member

Good evening. I just signed the contract and requested transfer, I provided my Pac but today I received confirmation of the order with another number. Can I change it or shall I cancel the contract?

Best answer by andewhite

If you’re a new customer @Galina Dobreva, you get a new connection to the iD network, which always comes with a new number.

The number you wanted to keep won’t be linked to your iD SIM card until it’s been transferred to iD Mobile @Galina Dobreva.

What date to you select for your switch, when you signed the contract?

 

 

View original
This topic has been closed for replies.

1 reply

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12550 replies
  • Answer
  • November 22, 2023

If you’re a new customer @Galina Dobreva, you get a new connection to the iD network, which always comes with a new number.

The number you wanted to keep won’t be linked to your iD SIM card until it’s been transferred to iD Mobile @Galina Dobreva.

What date to you select for your switch, when you signed the contract?

 

 

Forum member (non-iD).

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement