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Xbox connectivity issue - ID Mobile SIM in Huawei B311


Hi there,

 

I’m using an ID Mobile SIM in my Huawei B311 Mobile Router. 
 

I seem to have an issue with my Xbox connecting to the internet. It connect to the network fine after the router has first booted, then after a couple of minutes seems to lose all connection to the internet?

 

All other devices remain operational. Just wondering if anyone has had a similar experience/knows how to troubleshoot?

 

Doesnt appear to be anything to do with the router as I’ve tried various setting changes. Almost seems like the Xbox’s network connection is getting blocked by traffic shaping or some means? Is this a thing?

Best answer by Neuralyze

Hi @Kevin 

Thanks for getting back to me. Strangely by connecting it through the LAN port on the router it allowed me to connect to Xbox Live?

Weird!

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3 replies

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • October 6, 2020

Hi @Neuralyze 

Is this for connecting to XBOX Live in general?  Browsing the dashboard, seeing who’s online, etc?
Or is the above fine, but then matchmaking in games is problematic?
 

Have you tried a network test through your XBOX to see if that gives you any particular error message?
It could potentially be that our network (and presumably Three’s too, as we use their infrastructure) isn’t supported as a means to play XBOX Live through tethering.

Speaking from my own experience.  I know Vodafone don’t allow Nintendo Switches to work via tethering ​​​​​​to them.


  • Author
  • Community Member
  • 0 replies
  • Answer
  • October 15, 2020

Hi @Kevin 

Thanks for getting back to me. Strangely by connecting it through the LAN port on the router it allowed me to connect to Xbox Live?

Weird!


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • October 16, 2020

A surprise to be sure, but a welcome one.

 

Cheers for letting us know @Neuralyze.

 

Will