Hi,
trying to cancel my sim pnly plan during cooling off period, can’t get through to chat due to obviouls other issues today (Thursday 23rd), but am well within 30 days postal cooling off period.
Please cancel.
Edd
Hello
Thanks for getting in touch with us here on the community.
We are very sorry to hear you are experiencing issues when attempting to cancel the service.
What happens when you try to contact us via Live Chat? This would be the quickest option to have the service cancelled.
If you are still unable to contact Live Chat, please let us know and we can arrange a private message.
Thanks,
Nat
HI,
I couldn’t get thourgh to live chat as it was the ‘3’ decided to meltdown! haven’t tried since but will try now.
Edward
+10or send DIRECT MESSAGE on X to:-
@iD_Mobile_UK
+24Hi
Glad to hear that the issue is resolved.
Please get back to us if you require further assistance.
Kash
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