Ive been with iD mobile 8 days. Have completed all checks including trying sim.in different phone, getting replacement sim, visiting currys tech dept. Ive had a lot of chat bot interactions with iD Mobile and last one they wanted two mobile numbers I had called with postal codes & time of calling - promised me tech dept would be in touch in 24-48 hrs. I can see this is a common complaint with iD Mobile. It should not be this hard.As an elderly person I rely on my phone and also gps in london. I wanted to give iD Mobile chance to fix this but am losing confidence. Plus they still want to charge me £12+ for first month even though Ive had no service. Does this inability to call or receive calls ever get fixed??
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.