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Esim

  • February 15, 2025
  • 2 replies
  • 116 views
C
New
 Contributor

I want to change from a sim to a Esim

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 1213 replies
    • February 15, 2025

    You need to request one using the iD online Live Chat service, to speak to a customer adviser ​@Chris Loftus 

    The advisers work until 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • February 16, 2025

    Hello ​@Chris Loftus 

     

    Thanks for getting in touch. 

     

    Have you been able to request the eSIM? 

    If not and you require assistance, please do let us know. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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