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yes i have ayment due the 32 pounds but last month i sent two payment's os 28 pounds and i didnt recive any of that money back?


Yes I have paid two lots of payments of 28 pounds last month and didn't receive I penny back and now my bill is up to 32 pounds ... I feel I should have the 28 pounds didn't receive back from your company.

Pinned reply

May 19, 2025

Any overpayment you made last month would indeed be credited to your account. If you need help understanding your current bill, have a chat with a live chat agent, who will be able to provide you with a breakdown of all charges.

https://idmobile.co.uk/live-chat

 

2 replies

WelshPaul
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Contributor
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  • 3090 replies
  • May 19, 2025

Any overpayment you made last month would indeed be credited to your account. If you need help understanding your current bill, have a chat with a live chat agent, who will be able to provide you with a breakdown of all charges.

https://idmobile.co.uk/live-chat

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
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  • May 21, 2025

Hey there ​@10w3n1, we hope the great assistance from ​@WelshPaul has been able to help.

 

Please let us know if you have any further questions.

 

Thanks,

Tyler