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PAC code issues

  • March 3, 2021
  • 1 reply
  • 25 views

 

Recieved a text saying ID can’t process my PAC number, please help !! Says contact customer services but no one to speak to

 

the text was 

We have tried to process your PAC/STAC but we ran into an issue - the iD mobile number, last name or transaction number you entered is incorrect. Please contact Customer Services www.idmobile.co.uk/contact-us

This topic has been closed for replies.

1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • March 3, 2021

Hi @Rachael13 

We are sorry to hear this. We will send you a Private Message to help with this. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin