On the monthly bill, in Useful Information > Help and Advice > The iD Community, the following URL is shown: www.community.idmobile.co.uk. However, this location is not found. The information should be changed to: community.idmobile.co.uk (without the www).
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Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
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