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Useful Information link on monthly bill

  • November 15, 2022
  • 2 replies
  • 11 views

RichardC
Active Contributor

On the monthly bill, in Useful Information > Help and Advice > The iD Community, the following URL is shown: www.community.idmobile.co.uk. However, this location is not found. The information should be changed to: community.idmobile.co.uk (without the www).

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2 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • November 18, 2022

Hey @RichardC,

I’ve already raised this to @Nikhil P  and we’re looking into this!

Thanks for raising 🙂

Mohammed


Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • November 18, 2022

Hi @RichardC, @Mohammed 

Thanks for flagging this. Strange that the URL is broken for the Community, yet the others seem to work! 

I’ll reach out to our online team and try and get to the bottom of it, if not get the URL on the bill updated - which may take some time 😑.

Thanks,
Nikhil