9-digit transaction | iD Mobile Community
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9-digit transaction

  • May 10, 2023
  • 2 replies
  • 42 views

Piotr Pietrzak
New Contributor

hello, I lost my 9-digit transaction number and I need it to transfer the old number from another network to the id . how can i get it?

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 10, 2023

Have you tried contacting the iD customer support team on Facebook, or Twitter for assistance with this @Piotr Pietrzak?

You can ‘talk’ privately to the team using Facebook Messenger, or by sending a Twitter direct message.

iD Mobile’s support teams work until 8pm on weekdays (and 6pm at weekends + bank holidays).


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • May 10, 2023

Hi @Piotr Pietrzak 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom