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Network Coverage


Taffyboy
New
 Contributor

Hi

 

My wife and I are both with ID mobile have the same contract and handsets.  She is sat next to me with no coverage I have 4g what is going on

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3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 3069 replies
  • February 10, 2024

Network issues. If you reboot your phone or put it in airplane mode for a brief moment, you won’t have signal either. 


JoeKing
Silver Contributor
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  • Silver Contributor
  • 380 replies
  • February 10, 2024

There's has been some outage issues with maintenance work between network Three and IDMobile. Hopefully you'll be reinstated before long. 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • February 13, 2024

Hi @Taffyboy,

Welcome to Community!

We hope that your coverage issue is resolved.

Please can you restart the handset and let us know how you get on.

 

Kash