Hi, Both me and my wife have swapped over to ID mobile. I have supplied the PAC number to transfer over our old numbers. The date we chose was 10th July, one week they haven’t transferred. How can I track why they haven’t changed over. We both had text messages to say you had received the PAC numbers.
Well, I’ve only been with ID for a couple of weeks and the lack of access to support feels like this is a bad move
+24Hi
Welcome to the Community!
Sorry for the issues that you have experienced.
If you are still having issues with the port, I would advise that you contact the Live Chat Team at the link below:
https://www.idmobile.co.uk/live-chat
Kash
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.