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parcel delivered to the wrong address

  • August 15, 2024
  • 1 reply
  • 52 views
E
Community Member

Hello 

my parcel was delivered today to the wrong address I went there because I know where is and the people they said they don’t have it 

I don’t want to argue so I said ok and I left

i need my parcel to be send again to my correct address 

 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4541 replies
    • August 21, 2024

    Hey there @Elizabeth2019, we’re very sorry to hear that. 

     

    Due to the importance of this, please can you contact us via our live-chat immediately to have this looked into further:

     

    https://www.idmobile.co.uk/live-chat

     

    I’d also recommend contacting DPD directly.

     

    Thanks,

    Tyler

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