Skip to main content

new sim

  • September 11, 2024
  • 1 reply
  • 33 views
Katy Seddon
Community Member

I got my Esim before my new phone arrived so I enabled it using the QR code on my old phone. But now that I have my new phone and set it up, I can’t get my Esim on it because the QR code is t valid anymore 

    This topic has been closed for replies.

    1 reply

    Kash M
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • September 11, 2024

    Hi @Katy Seddon,

    Welcome to the Community!

    You’ll need to request a new eSIM. You can find further information on the link below:

     

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement