I am receiving the below when trying to register for the app. the details i have entered are correct and is the correct last name, dob & mob number. please help
I cannot view my bill as I cannot get any further into my account as it need the add id acount id. Before l can see the bill. Have orginal set up data but that only shows my 1st name. Is there any other way to add. A mobile account id ?
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+24Hey there
Have you tried via a different email address, and confirm your details are all entered correctly?
If so, please contact our live-chat, who should be able to resolve this for you:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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