Data remaining strange. | iD Mobile Community
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Data remaining strange.

  • September 1, 2024
  • 3 replies
  • 59 views

Sydh
New Contributor

Why does my data remaining show 50gb/25gb? My plan is 25gb.

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3 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • September 4, 2024

Hi @Sydh,

Welcome to the Community!

Have you rolled over any data? Any unused data from the previous month will rollover to the following month.

Can you also check on the iD Mobile account via your browser to see if it shows same as the app?

 

Kash


Sydh
New Contributor
  • Author
  • New Contributor
  • September 19, 2024

That could be it. Thanks.


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • September 23, 2024

No worries @Sydh.