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change my number

  • September 7, 2024
  • 3 replies
  • 134 views

I have entered all the details required to transfer my old number to my id SIM but it keeps telling me the information is wrong.is it because it's weekend and I have to wait untill Monday.

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 10, 2024

Hi @Andrew ellis 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • Author
  • New Contributor
  • September 11, 2024

Thank you.


  • Author
  • New Contributor
  • September 11, 2024

Thank you.most helpful so far.