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Monikamirzejewska

  • October 30, 2024
  • 3 replies
  • 11 views
Monika Mirzejewska
New
 Contributor

Hi I paid my bills  anout10.9 wjy no have confrimed peymemt

Amd My last bills  in 23.10 - 22.11 is paymemt 6.11 amd mext is 23.10 -22.11 amd paymemt is 7.12 my contract is finished 22.10 thanks

    3 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • October 30, 2024

    Hello @Monika Mirzejewska 

     

    Welcome and thank you for posting. 

     

    We are very sorry for any confusion with your billing. 

    If you have not requested to cancel the service following the end of your contract, you will continue to be billed as normal. 

     

    Please let us know if you have any further questions or if we can assist further. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Monika Mirzejewska
    New
 Contributor

    I jave 2times this same bills 

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • November 1, 2024

    Thank you for your reply @Monika Mirzejewska 

     

    Can you please confirm the date that the request to cancel the service was submitted?

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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