My £20 bundle was due to expire on 23/9/24 at 23:59. - I topped up £20 ready to buy new bundle but it reduced somehow down to below £20 so I then had to top up a minimum of £5 again - I bought the £20 bundle but it says I only have £1.20 left
PAYG Top Up reduced
+24Could you provide a screenshot of the iD Mobile app please to better understand the issue.
Thanks.
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