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phone doesnt charge

  • October 24, 2024
  • 4 replies
  • 121 views

The phone I have bought from you is not charging anymore. I had an issue with this after a few days of buying the phone and fixed this. The issue had now come back again. It is not the chargers as they work on my brothers phone (same model iPhone). I am not going in to my local curry’s as I will have to be paying for a repair when it is not something that I have caused to be repaired. This is clearly an issue that happens often with idmobile as there is other questions/ reviews stating this. Can I have an exchange phone

4 replies

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  • iD Mobile Employee
  • 2277 replies
  • October 25, 2024

Hi @29Noah 

 

Welcome and thank you for posting. 

 

We are sorry to hear your phone is not charging. 

Can you please confirm the following? 

 

Where was the handset purchased?

What model of iPhone is it? 

When was this purchased?

 

Thanks, 

 

Nat 


Sharon Robertson
New
 Contributor

My s24 won't charge properly


Sharon Robertson
New
 Contributor

s24 won't charge when I put cable in it is intermittent 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • May 28, 2025

Hey there ​@Sharon Robertson, I’ve responded to you via your other post now. Please respond there if needed.

 

Thanks,

Tyler