I have an unlimited plan now. I upgraded it for a extra 24 months plan also unlimited today but on the app it has changed from unlimited data to 5Gb how can I get this corrected please
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+25Hi
We’re in private messages with you about this, we’re not a live chat there nor can we likely solve your issue within 24 hours of picking it up, we’re not “doing nothing”.
If you don’t wish for contact via community that’s fine, for a quicker service we’d recommend Facebook, Twitter and Live Chat.
Tom
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