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Samsung a70 calls not working, texts and data ok

  • October 31, 2024
  • 4 replies
  • 87 views
Dejan Brebric
New
 Contributor

Hello guys, seems another Samsung an issue… setup to 4G , Voltp , sim is in slot 1 , latest software, rebooted … yesterday spent like 6hrs with all solutions found here and on the web … no joy :(

anything else to try ? 

    4 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12462 replies
    • October 31, 2024

    Perhaps switch to another service provider, @Dejan Brebric. 

    Forum member (non-iD).
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2311 replies
    • November 1, 2024

    Hi @Dejan Brebric 

     

    Thank you for posting to us here on the community.

     

    We are very sorry to hear you are experiencing issues with calls and setting up 4G on your handset. 

    Can you please post a screenshot of your current settings? 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Dejan Brebric
    New
 Contributor
    • Dejan Brebric
    • Author
    • New
 Contributor
    • 1 reply
    • November 5, 2024
    Natalie W wrote:

    Hi @Dejan Brebric 

     

    Thank you for posting to us here on the community.

     

    We are very sorry to hear you are experiencing issues with calls and setting up 4G on your handset. 

    Can you please post a screenshot of your current settings? 

     

    Thanks, 

     

    Nat 



     

    Hi Nat

     

    sorry for the late response, my wife is in EU at the moment and phone is working absolutely fine … it’s definitely up to the UK network …

    she changed nothing and it’s working absolutely ok, receiving and doing calls without problem, phone connected to the local network… calls, data all is working fine.

     

     

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • November 5, 2024

    Hi @Dejan Brebric,

    I would advise contacting our Live Chat Team so that they can troubleshoot this.

    If required the team can escalate it further.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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