I have paid my bill but I still don't have an active card
I have paid my bill but I still don't have an active card
Hi
Thank you for getting in touch with us here on the community.
To clarify, are you referring to your SIM not being active following your payment?
If yes, a payment can take up to 24 hours to process on the account which can mean a delay with lifting any restrictions.
If you are still restricted today, please chat with our Live Chat team here.
Thanks,
Nat
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