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proof of usage and written proof of blacklist

  • January 19, 2025
  • 1 reply
  • 11 views

Hi, I require written confirmation of blacklisted device with imei and also proof of usage with the device make model imei and first and last date the device was used. Unfortunately I have lost my phone and my insurance company require the above information. Thank you 

1 reply

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  • iD Mobile Employee
  • 2277 replies
  • January 20, 2025

Hi ​@Humairaa7863 

 

Thanks for getting in touch. 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Nat