Hello,
my monthly payment has been taken twice this month and I was wondering why as this has never happened before as the amount does not change each month and they are both separate transactions.
monthly payment taken twice
+24Hi
Welcome to the Community!
Do you only have one iD Mobile account?
I would advise that you contact the Live Chat Team at the link below.
https://www.idmobile.co.uk/live-chat
Kash
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.