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Deleted email with transaction number

  • December 20, 2024
  • 2 replies
  • 23 views

  • New
 Contributor
  • 1 reply

I have deleted the email with my transaction number on it. How do I get the transaction number to port over my old number?

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1627 replies
  • December 20, 2024

Hi there ​@phlnic 

 

I’d try via live chat

iD’s Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat here: www.idmobile.co.uk/live-chat.

(start the chat with talk to person to bypass their automated chat bot)

 

They should be able to sort the PAC out too whilst they’re at it


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 21, 2024

Hi ​@phlnic,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash