Question

26/06/2020 I've had no network connection for approximately 6 days now. Why?

  • 26 June 2020
  • 1 reply
  • 9 views

I have always had very poor connectivity with your network.  For approximately 6 days now I’ve had no network connection.. When trying to call someone, I keep getting the message  ‘not registered on network’ to all of my contacts.

I am not amused


1 reply

Userlevel 7
Badge +9

Hello @jaymac,

 

I’m sorry to hear you’re having difficulty with your coverage.

 

Have you tried restarting the device at all?

 

Please can you confirm your full postcode so we can take a look at the masts in the area?

 

Mohammed

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