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3G is not working

  • 5 June 2018
  • 5 replies
  • 260 views
N
Rank
My mobile data is not working, I cannot connect to the internet on 4G, I cannot call or text. Please help. Thank you.
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Best answer by james12345689 17 June 2018, 12:34

Coverage checker
Approved handsets
Phone settings
When you joined id did you check your coverage on the website by entering your postcode?

Could also be your handset is not supported by id.

also your phone settings may need to be changed

i have attached links to help you. If you need anymore help please feel free to pm me.
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5 replies

Mohammed
Rank
Userlevel 7
Badge +9
Hello @nigelparker6,

How long have you had these issues for?

Have you tried turning off your handset then turning this back on?

Mohammed
Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.
N
Rank
Yes.
Mohammed
Rank
Userlevel 7
Badge +9
Hello @nigelparker6,

How long have you had these issues for?


How many bars of coverage are you currently getting?

Mohammed
Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.
J
Rank
Userlevel 2
Coverage checker
Approved handsets
Phone settings
When you joined id did you check your coverage on the website by entering your postcode?

Could also be your handset is not supported by id.

also your phone settings may need to be changed

i have attached links to help you. If you need anymore help please feel free to pm me.
Chloe
Rank
Userlevel 3
Badge +4
You're on fire @james12345689

🔥🔥🔥

Keep it up! 🙂

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