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Sophie hewes
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For some reason my phone never gets any signal and is always on emergency only sometimes I get one bar but I'm sick to death of it and I need help! 

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Best answer by Gutzdorf 22 May 2020, 00:45

For some reason my phone never gets any signal and is always on emergency only sometimes I get one bar but I'm sick to death of it and I need help! 

It seems ID have stopped all support. I'm in the same position. A signal so bad most calls to to voicemail and I can't even load a basic webpage. Even though it shows 4G, the connection is sub-2G.

 

Been going on for about a week now.

 

There has been no help offered on here, looks like the only option is to change provider.

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4 replies

G
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Userlevel 1
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For some reason my phone never gets any signal and is always on emergency only sometimes I get one bar but I'm sick to death of it and I need help! 

It seems ID have stopped all support. I'm in the same position. A signal so bad most calls to to voicemail and I can't even load a basic webpage. Even though it shows 4G, the connection is sub-2G.

 

Been going on for about a week now.

 

There has been no help offered on here, looks like the only option is to change provider.

P
Rank
Userlevel 3
Badge +2

Hi @Gutzdorf @Sophie hewes 

Sorry to hear you are having connection issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Have you tried the SIM in another phone? 

Let us know

Thanks 

Pearl

Please do not message me directly, as this is currently not being monitored.
Sophie hewes
Rank

It says it has coverage on that link but it obviously doesn't! I don't have another phone to put it in!

 

 

G
Rank
Userlevel 1
Badge

Hi @Gutzdorf @Sophie hewes 

Sorry to hear you are having connection issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Have you tried the SIM in another phone? 

Let us know

Thanks 

Pearl

Hahaha

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