Question

Coverage


Hi, since getting my iPhone 11 Pro last month, I have found that I only have 1 bar for network coverage, people are trying to ring me and their call gets cut off and my phone doesn’t even register the call. 
 

Your help would be much appreciated. 
 

thanks
Jules 


3 replies

Userlevel 3
Badge +2

Hi @Jules_S 

Sorry to hear you are having connection issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Have you tried the SIM in another phone? 

Let us know how you get on.

Pearl

Hi Pearl

Thank you for your quick response.  I‘ve tried the coverage checker and it’s saying that’s there is good cover in area but my phone is still showing one bar. 
As requested I have tried the SIM card in another phone and it’s the same, just one bar. 
 

many thnaks

Jules

Userlevel 7
Badge +8

Hi Pearl

Thank you for your quick response.  I‘ve tried the coverage checker and it’s saying that’s there is good cover in area but my phone is still showing one bar. 
As requested I have tried the SIM card in another phone and it’s the same, just one bar. 
 

many thnaks

Jules

 

Hello @Jules_S,

Sorry to hear that.

 

I’ll PM you with how you can get in touch with us so we can look into the issues further.

 

Mohammed

 

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