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Question

emergency calls only

  • September 10, 2018
  • 1 reply
  • 572 views

JoE
Community Member
  • Community Member
my galaxy s9 is saying emergency calls only and no network connection. when i go in to search for a network, it says it can't do it. phone has been working well. i have checked the signal in my area and it is very good. any ideas? i have switched it off and on and also off and on airplane mode.
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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • September 12, 2018
Hi @JoE,

This is strange. Have you tried your SIM card in another phone by any chance? This would indicate if the issue lies with the SIM card or if it has been caused by something else.

Please let us know how you get on.

Ryan