My phone has been displaying emergency calls only for the past four days. The signal eventually returns around 15:00. What is going on? It’s not acceptable for this to continue?
Can anyone assist with this?
Best answer by Will
View originalMy phone has been displaying emergency calls only for the past four days. The signal eventually returns around 15:00. What is going on? It’s not acceptable for this to continue?
Can anyone assist with this?
Best answer by Will
View originalFor additional clarity:
.Phone has been turned off and switched back on
. Factory settings have been restored
. Sim works on another phone
Phone still only shows emergency calls.
Hi
Welcome to iD Community.
Can you please confirm which device your using?
Thanks,
Pearl
Hi
I have sent you a private message with some more information.
Please also try the SIM in another handset if possible.
Regards.
Aklima
I am having the same issue could you help me?
Hi there
Could you give us a little more details as to your situation?
Does the phone work away from the home ok? Or is it not received connection regardless of where you are? Have you restarted the phone recently just to see if that makes any change?
The phone does not work away from home! It does not work at all. I have restarted and reset to factory settings.
Thanks for the help
What phone are you using with the iD SIM
Are you able to take the iD Mobile SIM out and see if it works at all in any other phone?
Could we get your home postcode just to ensure things are fine there?
Thanks
The phone is an Honor 8A
the sim does work in another phone
postcode - DL7 8JA
Hi
Will
Hi
I bought the device from Argos.
It was never used with another network as it is new. I have checked the sim loads and it is definitely not loose
Thanks for the help
If the SIM is working fine in other handsets, it sounds like a phone issue. If it’s still under warranty, I’d recommend getting in touch with the supplier (in this case, Argos).
Will
I have contacted Honor and they are fixing it (hopefully)
Thanks for the help
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.