Solved
Emergency calls only? Why?
I have tons of data, and the network is fine, why can't I make/receive calls?
Best answer by Gregor
Hi @Nelsonsgoodeye
There is many reasons why your phone may say " emergency calls only "
* You have purchased second hand phone that has been reported lost or stolen by previous owner.
* You have got Pay as You go Sim that wasn't top up for over a year.
* Replacement Sim cards need to be activated manually in the settings of ID Mobile App
* Arrears on the phone bill may cause "emergency calls only"
* Bad reception in the area you live in or maintenance to the antennas. You can check your postcode here.
*It could be broken hardware on your phone like GSM antenna fault or logic board.
Let us know if any of these is true
Kind Regards
View originalThere is many reasons why your phone may say " emergency calls only "
* You have purchased second hand phone that has been reported lost or stolen by previous owner.
* You have got Pay as You go Sim that wasn't top up for over a year.
* Replacement Sim cards need to be activated manually in the settings of ID Mobile App
* Arrears on the phone bill may cause "emergency calls only"
* Bad reception in the area you live in or maintenance to the antennas. You can check your postcode here.
*It could be broken hardware on your phone like GSM antenna fault or logic board.
Let us know if any of these is true
Kind Regards
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.