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Question

Mobile data being very slow

  • June 27, 2020
  • 1 reply
  • 75 views
Meehal26
Community Member

Mobile data has been extremely slow for the last week, can barely load pages with no video streaming possible. 

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1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • July 9, 2020

Hello @Meehal26,

 

Sorry to hear that.

 

Have you tried switching to 3G only to see if this makes a difference?

There may be some temporary mast work at the 4G masts affecting this.

 

Is this the first time the issue has occurred?

 

Kind Regards,

Mohammed

 

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