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Mobile data not working - Sony Xperia L3

  • November 8, 2019
  • 3 replies
  • 441 views
Lizzyx9
Community Member

My mobile data is not working for the Internet I have a Sony Xperia L3, I have tried everything that is suggested and its still not working

 

Best answer by Lizzyx9

Hi Phil,

yes I restarted my phone and it all works perfectly now, thank you, I didn't realise it would be that easy lol

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3 replies

Phil H
iD Mobile Employee
  • Phil H
  • iD Mobile Employee
  • 411 replies
  • November 11, 2019

Hi @Lizzyx9 

Has your data ever worked?

Do calls and texts work ok?

We’d recommend you restart your phone, make sure mobile data is activated and WiFi is off.

 

If that still doesn’t work and other services are unaffected, you can check the APN settings on the phone as reset them if necessary.

Let us know what you find.

 

Phil 

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Lizzyx9
Community Member
  • Lizzyx9
  • Author
  • Community Member
  • 0 replies
  • Answer
  • November 11, 2019

Hi Phil,

yes I restarted my phone and it all works perfectly now, thank you, I didn't realise it would be that easy lol

Phil H
1 person likes this
  • Phil H
    Phil H
Phil H
iD Mobile Employee
  • Phil H
  • iD Mobile Employee
  • 411 replies
  • November 11, 2019

Hi @Lizzyx9 

Restart FTW !

Always good to try this simple step, glad you got it sorted.

Phil 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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