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Network connection slow today?

  • 9 March 2019
  • 3 replies
  • 184 views

Userlevel 6
Badge +1
Anyone else experiencing really slow network connection today.
I have 4g and the signal is good quality. Just really laggy.
I'm away for the weekend so maybe just the location, though i did check the coverage map on the ID website. That showed good quality coverage.
Just curious guys if anyone else is laggy too?
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Best answer by Mohammed 11 March 2019, 16:01

Hey @Adzdalton,

As you may already be aware, we have a coverage checker on https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker

It's worth checking this as there may be a coverage issue in the area affecting 4G coverage.

If you're away from home, simply enter the postcode you're currently in for the coverage.
If you're in a city centre, it's possible that the mast is congested due to high traffic and can cause the speeds to drop slightly.

Mohammed
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3 replies

Userlevel 2
@Adzdalton
I had problems too this morning but i can connect fine now 🙂
Userlevel 6
Badge +1
@Jessica101
Yeah i think it was just my location, seems to be working for now
Userlevel 6
Badge +6
Hey @Adzdalton,

As you may already be aware, we have a coverage checker on https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker

It's worth checking this as there may be a coverage issue in the area affecting 4G coverage.

If you're away from home, simply enter the postcode you're currently in for the coverage.
If you're in a city centre, it's possible that the mast is congested due to high traffic and can cause the speeds to drop slightly.

Mohammed

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