Question

No 4G coverage


Userlevel 1

Hi nearly every where I go I only get 3G instead of 4g so sometimes I can’t connect to internet and I pay for 4g


3 replies

Userlevel 7
Badge +8

Hello @Scorpion,

 

4G isn’t a guaranteed service.

We provide 3G as a minimum.

 

Have you checked our coverage checker to see the areas you’re visiting?

Not all places have 4G coverage and the area is shown in the map to reflect which parts are covered by 4G.

You’ll also need to make sure your device supports 4G as well, as not all devices do.

 

Which phone are you using?

 

Mohammed

Userlevel 1

hi  im using iPhone 6s

 

Userlevel 3
Badge +1

Hi @Scorpion 

This device should support 4g.

Can you let us know what area you are accessing this from?

Aklima

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