I put my new Sim card in today and also used their website to send the correct settings according to the make and model of my phone. But I am only getting a H signal and no 4G in my house. On Giffgaff I got the full 4G signal
Is this a problem with a setting or is just not available in my area? If its isn't think I will cancel and stick to Giffgaff
Thanks in advance
Best answer by terrywebbs
Put your SIM card into another phone and test your network coverage. This will help you to work out if there is a problem with your phone or the network.
Then check you APN settings are correct for the ID Network.
the following page will be helpful in checking those
If you have an iphone plug it into tunes and update it, there was a roll out of new carrier network settings recently, this might fix your issue?