Question

No coverage

  • 1 September 2018
  • 1 reply
  • 73 views

Hello,

ive just moved house & I don’t get any signal inside the house but if I go into the garden I do. Do you offer a signal extender or something similar ?

Ive been checking your coverage checker & it says you know there is a problem and it’s been sorted but it’s still the same.

1 reply

Userlevel 6
Badge +6
Hello @birdieboy1978,

Sorry to hear you're having coverage issues.

Have you tried doing a manual network search and (although it sounds very obvious) powering down the phone completely and removing the SIM, waiting 10 seconds, then powering up the phone and re-inserting the SIM.

This should refresh you on the network.

Mohammed

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