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No coverage indoors or outdoors

  • June 28, 2018
  • 1 reply
  • 147 views

Clare
Community Member
I have got absolutely no signal and haven't had for 2 days.
I requested a new SIM months ago and still haven't got it. I am seriously considering leaving as I cannot use my minutes or texts.

Best answer by Mohammed H

Hello @Clare,

Welcome to the iD Commuity.

We're disappointed to hear you're experiencing issues with your service.

Have you tried reading our topic about coverage here?

You can also find a link to the iD Coverage Checker which you can use to see the estimated levels of coverage.

Are you able to check this to see if there is a fault in your area?

Mohammed
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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • July 2, 2018
Hello @Clare,

Welcome to the iD Commuity.

We're disappointed to hear you're experiencing issues with your service.

Have you tried reading our topic about coverage here?

You can also find a link to the iD Coverage Checker which you can use to see the estimated levels of coverage.

Are you able to check this to see if there is a fault in your area?

Mohammed