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No network coverage in NW2

  • 24 December 2018
  • 4 replies
  • 77 views

No network @ nw2 for about two weeks
Whats happenin ??
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Best answer by terrywebbs 26 December 2018, 14:30

Welcome to the ID Community

Firstly try turning your mobile off and back on again this can resolve 80% of issues.

Have you popped your postcode into our Coverage Checker: https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker

That should keep you up to date on any ongoing or known issues in your area. If you have in fact done that and it's stating some problems were only recently fixed, then it could be that things haven't completely gone back to normal yet after any such work.

Where you receiving decent service when you first received the SIM? If so, we should expect it won't be too long until things are all back to normal and will continue that way from there.

If problems persist beyond a further 24 hours, please get in touch with our Social Media Team over at:
http://facebook.com/idmobileuk/
http://twitter.com/id_mobile_uk

They'll be happy to monitor things and troubleshoot things further from there if needed.

One of the ID employees will possibly have an answer for you in 24hrs. [Once the Bank Holidays are over]
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4 replies

Userlevel 6
Badge +6
Welcome to the ID Community

Firstly try turning your mobile off and back on again this can resolve 80% of issues.

Have you popped your postcode into our Coverage Checker: https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker

That should keep you up to date on any ongoing or known issues in your area. If you have in fact done that and it's stating some problems were only recently fixed, then it could be that things haven't completely gone back to normal yet after any such work.

Where you receiving decent service when you first received the SIM? If so, we should expect it won't be too long until things are all back to normal and will continue that way from there.

If problems persist beyond a further 24 hours, please get in touch with our Social Media Team over at:
http://facebook.com/idmobileuk/
http://twitter.com/id_mobile_uk

They'll be happy to monitor things and troubleshoot things further from there if needed.

One of the ID employees will possibly have an answer for you in 24hrs. [Once the Bank Holidays are over]
Userlevel 6
Badge +6
No network @ nw2 for about two weeks
Whats happenin ??


Hey @ShivanshP,

As @terrywebbs mentioned above, have you checked the Coverage Checker to see if there are any known outages in your area?

Are you still facing issues?

Mohammed
Hi
Yh still no network
Tried loads of tyms switchin off turnin on but no luck
See attAchment of coverage checker
This has been nw same for a month
Same showing like this everytym i check

Userlevel 6
Badge +6
@ShivanshP have you tried 3g instead, your screen shot shows services for 4g. If 3g works then you can use that as a fallback service. You will need to adjust your mobile to use 3g as most are dumd and require users to change this setting!

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