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no network signal - can't make calls

  • December 18, 2020
  • 3 replies
  • 32 views

SairaIshtiaq
Community Member

I have sim only contract since july. I was working fine but 2 days ago my service went to no network coverage but i can send messages but i cannot make calls which is so annoying coz i don't have landline only my mobile i cannot do calls like to doctors and my pharmacy. Plz help

Best answer by SairaIshtiaq

Mohammed wrote:

Hello @SairaIshtiaq,

Are you still having these issues?

Have you tried restarting your phone?

Are the messages sending over WiFi (iMessage if you’re on iOS) which makes you think it’s over text?

How many bars of coverage?

 

Mohammed

 

Thank you mohammed but my problem solved itself so thank you again

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3 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • December 22, 2020

Hello @SairaIshtiaq,

Are you still having these issues?

Have you tried restarting your phone?

Are the messages sending over WiFi (iMessage if you’re on iOS) which makes you think it’s over text?

How many bars of coverage?

 

Mohammed

 


SairaIshtiaq
Community Member
  • Author
  • Community Member
  • 0 replies
  • Answer
  • December 23, 2020
Mohammed wrote:

Hello @SairaIshtiaq,

Are you still having these issues?

Have you tried restarting your phone?

Are the messages sending over WiFi (iMessage if you’re on iOS) which makes you think it’s over text?

How many bars of coverage?

 

Mohammed

 

Thank you mohammed but my problem solved itself so thank you again


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • December 28, 2020

Hello @SairaIshtiaq,

Pleased to hear that.

 

Sounds like it was a temporary service issue, 

 

Mohammed