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No network since the 11th how do I sort

  • September 14, 2020
  • 1 reply
  • 22 views
A
Community Member

Phone lost all network on Friday 11th sept and still without it, hard to contact ID to sort problem. Only connection via WiFi 

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1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • September 14, 2020

Hello @Andrew67,

Sorry to hear that.

 

Have you tried restarting your handset to see if this helps?

 

How many bars of coverage do you have and can you run a manual network search?

Mohammed

 

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