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Question

No phone service from 9 to 5

Emma L
Community Member

Hi! I have plenty of minutes allowance left, just no service now the last two days between 9am and 5pm which is  no good at all as I need to use the phone to work from home. Is there an issue with service at peak times? Emma L

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    2 replies

    Emma L
    Community Member
    • Emma L
    • Author
    • Community Member
    • 0 replies
    • May 14, 2020

    I don’t know where to turn to get help. Thinking will need to get a new network provider. This can’t continue.

     

    A
    iD Mobile Employee
    • Aklima R
    • iD Mobile Employee
    • 1139 replies
    • May 15, 2020

    Hi @Emma L 

    Sorry to hear this. 

    We do not have any issues reported. 

    I have sent you a private message with more information. 

    Regards

    Aklima

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