Skip to main content
Question

Not receiving internet connection outdoors

  • October 2, 2020
  • 1 reply
  • 44 views

Selina Kyle
Community Member

I have been unable to connect to the Internet outdoors for a week or so now, there was previously no issue in the exact same locations so it's not a coverage problem. I haven't changed any settings either so why has my 4G stopped kicking in? 

This topic has been closed for replies.

1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 5, 2020

Hello @Selina Kyle,

I know this may sound like a silly question, but have you checked to make sure Mobile Data is turned on?

This needs to be enabled to connect to data services?

 

Mohammed