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Question

Phone Activation

  • August 5, 2018
  • 1 reply
  • 188 views

HOW LONG WILL IT TAKE FOR MY PHONE TO BE IN SERVICE I HAVE HAD IT MORE THAN 48 HOURS NOW AND STILL NO SERVICE

Please do not all caps text as

How long will it take for my phone to be in service? I have had it more than 48-hours now and still no response.
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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 7, 2018
Hello @ABoland1,

SIMs would be activated upon dispatch so it should be working when you receive it.

In rare cases, an activation may fail, in which case we can manually activate this for you.

It's possible you may also have a coverage problem in your area.

Are you still having issues with this or is it now connected?

Have you ordered an upgrade?
If you've been given a second SIM, try the original SIM you had, it may still be active.

Mohammed