I am supposed to get 4g on my phone, it shows up but does not work and has not for the last 2 months, I have loads of data that I have paid for but cannot use. My phone shows that my network is ID LTE/3g/2g , I think this is appalling and would like to know how it can be fixed so I can receive 4g as that is what I am paying for. I am unable to contact anyone on ID but they are able to put up my monthly bill and continue to take it without giving me the service I have paid for. Is anyone else experiencing similar problems and know how I can get it fixed?
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