reception is poor

Question

Hi I just wondered if anyone has really bad reception . I always have like half a bar. It's always breaking up .

Mohammed · Answer

Hi I just wondered if anyone has really bad reception . I always have like half a bar. It's always breaking up .

Hello @Missangie,

I’m sorry to hear that you’re having coverage issues here.

Is this recently or have you been experiencing these issues since you joined us?

We did recently have a network outage as our network partners were impacted. This led to a period of downtime for users.

It’s since been fixed and services should have restored.

Is the issue with calls & texts or data as well?

Mohammed

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