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Question

Samsung Galaxy S8 "Emergency calls only"

  • November 1, 2018
  • 1 reply
  • 140 views

gearbox162
Helpful
 Contributor
hi. I got my Galaxy s8 yesterday. I have a con
In signal blackspots, my S8 still thinks there is signal and data but is really slow on mobile data. It seems like the Emergency Calls Only thing may have been removed. This was not a problem as my old Galaxy J3 2016 let me know where the calls were limited to emergencies.
OS:
J3 Lollipop with Touchwiz
S8 Oreo with Samsung Experience (Formerly Touchwiz)
Do you know what happened?
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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • November 2, 2018
Hi @gearbox162,

This message sometimes only appears on the lock screen, can you confirm if it does appear when locked? It will only appear if there is completely no signal though and low signal is still technically a form of service, albeit quite low.

Also, you probably know this but wherever there is a signal blackspot, the phone will still allow you to make emergency calls without the need to display this message as it will just use the best signal available, even if it belongs to another network.

Ryan